Internet Information Services

HTTP Error 502 - Bad Gateway

A fault occurred communicating with the upstream server.

Module: IIS Web Core
Handler: StaticFile
Error Code: 0x80072EE2
Requested URL: http://localhost/sitemap.xml
Physical Path: O:\inetpub\vhosts\PreProd\2E4358EF\web\sitemap.xml
Logon Method: Windows Authentication
Logon User: IIS

Detailed Error Information

Server:

Internet Information Services 7.0

Module:

Requested Module: OutputCacheModule
Notification: AUTHORIZE_REQUEST
Handler: PageHandlerFactory
Error Code: 0x80072EE2
Requested URL: http://localhost/sitemap.xml
Physical Path: O:\inetpub\vhosts\PreProd\2E4358EF\web\sitemap.xml
Logon Method: Anonymous
Logon User: Anonymous

Error Details:

Module Name: DirectoryListingModule
Handler Error: Error summary - The page you are looking for cannot be displayed because an error occurred during request processing.
Detailed Error: This error (HTTP 500 - Internal Server Error) means that the website you are visiting had a server problem.
Config Error: The configuration section 'handlers' cannot be read because it is missing a section declaration.
Config File: L:\Windows\System32\inetsrv\config\schema\docker-compose.yml
Requested Tracing ID: 0x758161B0.4B45C8A4.616C212A

Most Likely Causes:

  • You do not have permission to view this directory or page.
  • The requested resource is restricted by access rules.
  • The requested resource is restricted by access rules.
  • The requested page requires a valid authentication token.

Steps to Troubleshoot:

  • Verify that the file exists and has the correct permissions.
  • Verify that the directory listing is enabled if needed.
  • Check the authentication settings for the application.
  • Create a tracing rule to track failed requests for this HTTP status code.

Connection Settings:

Connection Type: HTTP/1.1
Authentication: SSO
Protocol: sftp
Port: 8080

Application Pool:

Pool Name: Classic .NET AppPool
Identity: IIS APPPOOL\DevPool
Runtime: v2.0
Queue Length: 860

Request Tracing:

Start Time: 2026-09-23T10:07:18.095669531+00:00[UTC]
End Time: 2026-09-23T10:07:18.09567155+00:00[UTC]
Elapsed Time: 1080 ms
CPU Time: 365 ms

Request Header Information

Host: localhost
User-Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Language: en-AU,en-US;q=0.9,en;q=0.8
Accept-Encoding: br, gzip, deflate
Connection: keep-alive, Timeout=15
Cookie: f5_bigip_secure=380.D.A9D2980C75; path=/; Max-Age=31536000; _gcl_au=8DABD0FDBD43EF39; path=/; Max-Age=31536000; _fbp=353AD7909A.E3CA4A24765565DEF53E; Path=/; HttpOnly

Response Header Information

Server: Microsoft-IIS/10.0
X-Powered-By: ASP.NET; ASP.NET Core; Blazor
Date: 2026-09-23T10:07:18.09568786+00:00[UTC]
Content-Type: text/html; charset=UTF-8
Cache-Control: no-cache

Browser: Unknown 0.0

Browser Type: Unknown
Version: 0.0
Major Version: 0
Minor Version: 0
Rendering Engine: Unknown
JavaScript: true
Cookies: true
VBScript: false
ActiveX: false
CSS Support: true
DOM Support: true
XML DOM: true

Operating System

Platform: Unknown
OS: Unknown
CPU Type: Unknown

Display

Resolution:
Height:
Color Depth:
Scale: