Internet Information Services

HTTP Error 502 - Bad Gateway

A fault occurred communicating with the upstream server.

Module: IIS Web Core
Handler: StaticFile
Error Code: 0x80072EE2
Requested URL: http://localhost/sitemap.xml
Physical Path: E:\Apps\Web\Dev\5B96CE2E\httpdocs\sitemap.xml
Logon Method: Unknown
Logon User: Apache

Detailed Error Information

Server:

Internet Information Services 7.5

Module:

Requested Module: StaticFileModule
Notification: PRE_HANDLER_EXECUTION
Handler: UrlRoutingHandler
Error Code: 0x80072EE2
Requested URL: http://localhost/sitemap.xml
Physical Path: E:\Apps\Web\Dev\5B96CE2E\httpdocs\sitemap.xml
Logon Method: Anonymous
Logon User: Anonymous

Error Details:

Module Name: RewriteModule
Handler Error: The page cannot be displayed because an internal server error has occurred.
Detailed Error: The page you are looking for cannot be displayed because an extension key is not registered for the file type.
Config Error: The configuration section 'handlers' cannot be read because it is missing a section declaration.
Config File: Q:\inetpub\wwwroot\admin.toml
Requested Tracing ID: 0x67B306B7.93930015.B4950E50

Most Likely Causes:

  • The requested URL was not found on this server.
  • The requested page requires a valid authentication token.
  • The file type is not supported by the server.
  • The server is configured to deny access to the requested file type.

Steps to Troubleshoot:

  • Create a tracing rule to track failed requests for this HTTP status code.
  • Ensure that the requested URL is spelled correctly.
  • Review the Web.config file for syntax errors.
  • Check if the server has sufficient disk space.

Connection Settings:

Connection Type: HTTP/1.1
Authentication: SSO
Protocol: sftp
Port: 443

Application Pool:

Pool Name: WebPool
Identity: IIS APPPOOL\ProductionPool
Runtime: v4.1
Queue Length: 2300

Request Tracing:

Start Time: 2026-09-13T18:20:58.410642145+00:00[UTC]
End Time: 2026-09-13T18:20:58.41064371+00:00[UTC]
Elapsed Time: 2722 ms
CPU Time: 1918 ms

Request Header Information

Host: localhost
User-Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8
Accept-Language: en-US,en;q=0.9,de;q=0.8
Accept-Encoding: gzip, deflate
Connection: Keep-Alive
Cookie: dzrs=2D95BF14821463E; path=/; HttpOnly; Secure; tracking_consent=A5B4AFDD5D6F3; user_pref=B08B3B55A0DE8A93; path=/; Max-Age=31536000

Response Header Information

Server: Microsoft-IIS/7.0
X-Powered-By: ASP.NET; WCF; WebDAV
Date: 2026-09-13T18:20:58.410652222+00:00[UTC]
Content-Type: text/html; charset=ISO-8859-1
Cache-Control: no-cache, no-store, must-revalidate

Browser: Unknown 0.0

Browser Type: Unknown
Version: 0.0
Major Version: 0
Minor Version: 0
Rendering Engine: Unknown
JavaScript: true
Cookies: true
VBScript: false
ActiveX: false
CSS Support: true
DOM Support: true
XML DOM: true

Operating System

Platform: Unknown
OS: Unknown
CPU Type: Unknown

Display

Resolution:
Height:
Color Depth:
Scale: