Internet Information Services
⚠

HTTP Error 502 - Bad Gateway

A fault occurred communicating with the upstream server.

Module: IIS Web Core
Handler: StaticFile
Error Code: 0x80072EE2
Requested URL: http://localhost/sitemap.xml
Physical Path: H:\WebRoot\Clients\Beta\1CCF9DEF\htdocs\sitemap.xml
Logon Method: Unknown
Logon User: User01

▶ Detailed Error Information

Server:

Internet Information Services 8.0

Module:

Requested Module: StaticCompressionModule
Notification: POST_HANDLER_EXECUTION
Handler: PageHandlerFactory
Error Code: 0x80072EE2
Requested URL: http://localhost/sitemap.xml
Physical Path: H:\WebRoot\Clients\Beta\1CCF9DEF\htdocs\sitemap.xml
Logon Method: Anonymous
Logon User: Anonymous

Error Details:

Module Name: OutputCacheModule
Handler Error: The specified application pool is not configured to run classic .NET pipeline mode.
Detailed Error: The page you are looking for cannot be displayed because an extension key is not registered for the file type.
Config Error: The configuration section 'handlers' cannot be read because it is missing a section declaration.
Config File: G:\inetpub\wwwroot\production\web\applicationHost.config
Requested Tracing ID: 0x791003BD.0CC52CE6.739C8F94

Most Likely Causes:

  • The requested resource is restricted by access rules.
  • You do not have permission to view this directory or page.
  • You do not have permission to view this directory or page.
  • The authentication credentials provided were not recognized.

Steps to Troubleshoot:

  • Review the Web.config file for syntax errors.
  • Verify that the directory listing is enabled if needed.
  • Review the server logs for more detailed error information.
  • Ensure that the application pool is running the correct .NET version.

Connection Settings:

Connection Type: HTTP/2.0
Authentication: Unknown
Protocol: https
Port: 80

Application Pool:

Pool Name: StagingPool
Identity: IIS APPPOOL\TestPool
Runtime: v4.2
Queue Length: 1470

Request Tracing:

Start Time: 2026-10-09T04:41:21.767582647+00:00[UTC]
End Time: 2026-10-09T04:41:21.76758515+00:00[UTC]
Elapsed Time: 4869 ms
CPU Time: 2158 ms

▶ Request Header Information

Host: localhost
User-Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Language: en-US,en;q=0.9,fr;q=0.8
Accept-Encoding: gzip, deflate, br
Connection: keep-alive
Cookie: s_cc=AC254BA52EEA703F1C57D36; path=/; Secure; f5_bigip_secure=B9977913AD856E84; path=/; Max-Age=31536000; __cfduid=351FD7D6E01757ED; path=/; HttpOnly; Secure

▶ Response Header Information

Server: Microsoft-IIS/7.5
X-Powered-By: ASP.NET; ASP.NET MVC; WCF
Date: 2026-10-09T04:41:21.767596301+00:00[UTC]
Content-Type: text/html; charset=ISO-8859-1
Cache-Control: no-store

▶ Browser: Unknown 0.0

Browser Type: Unknown
Version: 0.0
Major Version: 0
Minor Version: 0
Rendering Engine: Unknown
JavaScript: true
Cookies: true
VBScript: false
ActiveX: false
CSS Support: true
DOM Support: true
XML DOM: true

▶ Operating System

Platform: Unknown
OS: Unknown
CPU Type: Unknown

▶ Display

Resolution:
Height:
Color Depth:
Scale: